GIFT VOUCHERS
 

There is no need to worry about choosing the right treatments or products, as we can present you with a beautifully packaged Gift Voucher so the recipient can choose how and when to be pampered!

 

We offer Gift Vouchers in values of £25, £50, £75 and £100, so you can make up a voucher value of your choice.

 

If you would like another value or a specific treatment Gift Voucher, then we would be happy to put something together for you.

 

Your Gift Voucher will be presented in a gorgeous Gift Envelope with navy blue ribbon.

 

Call us on 01279 501 782 to organise your Gift Voucher

 

Terms and Conditions: Our Gift Vouchers are valid for 1 year from the date of purchase. We do not offer refunds on any gift vouchers purchased.
 


 

LOYALTY CARDS
 

We hope you are all enjoying your loyalty card treats. Just a little reminder on how they work:

 

  • Loyalty cards are worth £50 to spend on treatments at SUKHA SPA only. We will not exchange SUKHA SPA Loyalty Cards for cash and the offer is non-transferable
     

  • Loyalty Cards must be redeemed in full. We cannot add any unused credit to your account
     

  • Loyalty Cards can only be redeemed against full priced treatments
     

  • Cannot be redeemed against any offers or already discounted treatments
     

  • Loyalty Stamps are not given on treatments paid for with a loyalty card
     

  • Loyalty Stamps are not given on GIft Voucher purchases
     

  • SUKHA reserves the right to withdraw or alter the Loyatly Card scheme, including these terms and conditions or any individual Loyalty Card account at any time


 

RETURNS POLICY
 

We hope you will be completely delighted with your order. However if for any reason you are not, we are happy to offer a refund, exchange or replacement as long as you return it to us within 28 working days, unopened, unused and in its original condition. We reserve the right to refuse an exchange or refund if items are non-saleable.

 

Once your refund has been processed it can take your card provider 3 to 5 working days to credit your account.

To return simply take a print-out of your Invoice and the products you wish to return or exchange to our store.

Please make sure you also take the payment card you originally used to purchase the products. If you do not have the original payment card with you, the sales assistant will offer you an exchange.

 

We regret we cannot offer returns on sale items.



 

FAQ
 

What if the item is faulty?

We are always very disappointed on the rare occasions our customers receive a faulty item. If you have identified the fault within 30 days of purchase, then you can return the item under our normal return procedure for exchange or refund. Make sure you let us know about the fault so we can make sure other items are not affected.

 

Can I return an item I received as a gift?

An item that was received as a gift can be returned for an exchange provided you have a gift receipt as your proof of purchase. Refunds can only be made to the original credit or debit card on which the gift was purchased.